As I mentioned in a previous post, I broke the handle of my scissors while trying to get in to some plastic packaging. The handle broke on the thumb-part of the scissor (I don’t know the name). Well, turns out, someone from Fiskars saw my post and took it upon himself to send out a sample pair as a replacement. Thanks Jayson! That was very kind.


June 8th, 2006 at 8:02 pm
Customer service… what a concept.